SHOPPING CART INFO
|
CALL CENTRE : 0861-4-NAILS 0861-4-62457 |
| Email: shopping@planetnails.co.za |
| Website: www.planetnails.co.za/php (to access the shopping cart system.) |
| Phone number: (011) 496-1369 |
| Fax number: 0866-135-406 |
| Contact Person : Monja monja@planetnails.co.za |
| Please email us with
any of your questions. We are almost always on-line and you can expect a speedy reply. sales@planetnails.co.za |
GOODS ARE ONLY SENT OUT ONCE PAYMENT HAS BEEN RECEIVED. PAYMENT OPTIONS |
| The quickest & easiest
method is by EFT - Internet/Bank Transfer. Once you place your order, you will receive a confirmation email with our bank details and details of your order. The next step is to make a payment. NB - Use your Order Number as the Payment Reference. Choose your bank ... Beneficiary Name : Planet Nails NEDBANK - Greenside, Branch code : 197505, A/C : 1975067274 ABSA - Melville, Branch code : 632005, A/C : 4069738369 STANDARD BANK - Melville, Branch code : 006105, A/C : 207938334 FNB - Cresta, Branch code : 254905, A/C : 62157789226 Please email proof to shopping@planetnails.co.za or fax 0866135406 Payment can be made into any of our bank accounts with Nedbank, FNB,
Payment by credit card is no longer permitted due to un-authorized |
DELIVERY |
|
We make use of a nationwide courier service who deliver throughout South
Africa (door to door service). The courier service does not deliver to a
post office (P.O. Box). In general, orders over R800 are sent at no
extra charge to you (we cover the R120 courier fee)*. For orders under
R800, a charge of R120 is added to cover the courier fee.* *However, remote towns or distant areas in South Africa may only be covered by an additional surcharge (e.g. outlying farms, areas with no street names, or other hard to reach places for the courier). Over the past 2 years, petrol and courier costs have increased drastically and we can't carry these additional charges any longer. We will contact you if your area is one of these and give you the option to pay in for the excess delivery fee. Alternatively you can send your own courier to collect from us. The surcharge could be up to R2,500. In such extreme cases we will refund you. Even some towns on a main route .. like Beaufort West, are considered remote and a surcharge of R600 is applicable for this town. Please email us if you are not sure about your area. Once payment has been received and your order packed and invoiced, you will receive an email with your invoice attached, also showing your waybill number and the courier contact details. Expect delivery to outlying towns within 2-3 days (excluding weekends). For main cities (e.g Durban, JHB, Pretoria, Bloemfontein, ..) expect delivery within 1-2 days (excluding weekends). Please ensure that someone is available at the delivery address to receive your order. The courier service collects from us at around 3pm daily (monday to friday). Goods are then despatched overnight by truck to main centres around the country. We do not offer same day deliveries. We need to have received your payment and packed your order before 3pm for it to go out on the same day with the courier. Payments made after 1pm -> your order only gets sent out the following day. Payments after 1pm on fridays -> your order will be sent out on monday. The courier is not able to accept cash or payments or stock on our behalf. The courier only operates during office hours - monday to friday. |
ON-SITE WARRANTY |
| We do not supply an
on-site warranty for any products. Products need to be returned.
Click
here to start
Shopping |
© 2004 Planet Nails Distribution
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